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Frequently Asked Questions

Please check the answers to the questions we get asked most frequently

If you cant find the answers to any questions you may have please call us and we will be happy to discuss them with you.

What services do you supply?


We supply a range of procurement services for the NHS. Please see our Services Section which explains in more detail. In short we offer a complete service or specific assistance to our clients when they wish to buy goods or services.

What benefits are each service to your clients?


We ensure that clients get best value for money, that they abide by all compliancy rules as set out by the governing bodies, that their contracts are legally sound, that sustainability values are met and that the ultimate goal of clinical excellence is guaranteed. By using our services our clients will save money, time and stress.

How do we become a client? (what do we do next?)


The easiest way to become a client is to talk to us. You can talk to Alan Hoskins our Director or any of of our Heads of Procurement. All contacts details are in the Contact Section of this website. Alternatively you can email us on info@procurement.nhs.uk

Do we enter into a contract together?


Yes, we agree a service level agreement with our clients which is customised to meet the requirements of the individual client.

Do we have to make any commitments to you?


No commitment is required, we work as a partner to our clients. However, commitment on periods or projects will enable SoEPS to employ sufficient resource to meet the client requirements, although services can be provided against a day rate schedule.

Do we have to buy everything through you?


No, our Service level Agreement is customised to meet the requirements of individual clients.

What is the downside to dealing with SoEPS?


There is no downside, we will ensure that you comply with Regulations which some Clients may find overwhelming and we will help you through it.

What do you supply that we cannot?


Provider Team – Nothing – subject to the OJEU requirements on public spending (money)
Commissioning – Nothing other than Services – which would require some high degree of specialist knowledge due to it being too complex or with too much details.

How do you prove what savings you make for us?


We use modern Business Intelligence software (which can be accessed directly by the client) to make regular reports to the client or through KPIs (Key Performance Indicators) and recorded on the Contract database. Commissioners – use ‘current activity reporting’ (similar type of reporting software).

Do you make negative purchasing decisions when we may not? ie........do you turn down purchasing requests?


No, only when it is not physically possible to get a product within the specified timeframe e.g client wanted a train ticket by the next day and there was no way to get it to them within time. Commissioners – We only advise on the most appropriate procurement route.

Do you have a sustainable procurement policy?


We certainly do and it is one of the most important additions to our services in recent years. Please read more here about our sustainable procurement policies.

Can we take advantage of your contacts in situations where we may only have a small need?


From a single pen to a fleet of ambulances nothing is too small.

Can we buy a car through you?


Yes – from a whole fleet to just one.

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